Google Review & Reputation Management
Google Review Automation That Asks Every Customer
Reviews influence who people call. Most happy customers will leave one if they are asked at the right moment, in the right way.
I set up review request workflows, message templates and monitoring in GoHighLevel so every customer is asked consistently, and every review gets a timely reply.
Sound familiar?
Problems this solves.
I have very few Google reviews
I forget to ask customers for reviews
I do not see new reviews in time to reply
What’s included
The outcome
Make it easier for genuine customers to leave feedback and for the business to monitor and respond to reviews.
No incentives for positive reviews, no suppression of negative ones, and no selective “happy customers only” requests. Google’s current review policies are followed.
Typical scope
- Review request workflow
- Timing and message templates
- Feedback routing
- Review monitoring process
- Response templates and escalation
- Reputation reporting where tools support it
How it fits together
Part of one connected customer journey.
- 01
Found
Website and local SEO help the right people discover you.
- 02
Captured
Forms, calls and chat collect the enquiry details.
- 03
Organized
The lead lands in your CRM pipeline with the right tags.
- 04
Followed up
Acknowledgements and reminders go out consistently.
- 05
Booked
A clear path to a conversation, handed to a person.
Related work
Examples from my portfolio.
Questions
Google Review & Reputation Management: common questions
Often used by:
Can you only send review requests to happy customers?
No. Google’s policies do not allow filtering or incentivising reviews, so requests go to every eligible customer.
Ready to talk about google review & reputation management?
Tell me about your business and current setup. We can work out a sensible scope together.